Gordons Bay Stay - Property Management

Reservations & Marketing & Channel Management

In an extremely competitive and dynamic market, our success is built on having a large-scale consumer reach, a large data base of return customers and excellent reputation in our area. We utilise the Nightsbridge reservation and channel management system, and with its software your property and availability will be linked to all the major booking channels like AirBnB, Booking.com, VRBO, Trip Advisor and many more. This live booking system provides our guests and our booking agents to see availability and seasonal rates at all times, allowing us to offer your property as an option in all email inquiries that come directly to us.

Earn more from your investment

We endeavor to provide assisted income to holiday home owners and investors. We will expand your marketing reach with expertly crafted listings and hand selected photographs. Our team will ensure the presentation of your Vacation home is irresistible to potential guests.  Your calendar will always be kept up to date and be available to book instantly across all the main channels as well as by local and international tour operators and travel agencies.

Online visibility

Our multi-channel marketing, distribution and revenue management strategy creates maximum exposure for your property in this very competitive industry. We want our guests to find us, no matter how they choose to connect with us. Gordons Bay Stay, will ensure your property is exposed via all the major booking portals and online listing sites, social media channels, and always included in the list of recommendations for general inquiries.

No risk proposition

We believe in pay-for-performance. We are successful when you’re successful!

Dedicated reservations team

We offer a personalised service to each and every guest who books your property. Each guest will be assisted with all elements of their stay, and we can offer tailored solutions to ensure their holiday is unforgettable. It is due to this service that we have built a loyal following of global clientele who come back to us time and again.

Pricing management

Our team constantly monitor the performance of your listing. We will make the necessary pricing adjustments using not only our knowledge of travel trends within Cape Town, but by staying competitive in our specific area.  This ensures that we maximise your occupancy throughout the year.

Property & Guest Management

While rental returns are of high priority, we are here to ensure your home is managed and maintained to a high standard at all times. We also strive to have each guest leave feeling as though they’ve made the right choice and experienced a better than  home away from home stay. Our team will ensure your property is looked after and professionally presented for each & every reservation. Maintenance is taken care of throughout the year, allowing you to have a stress free holiday when you visit your own home!

24/7 Guest Assistance

We pride ourselves on ensuring that each guest has an unforgettable stay! From the initial check-in to day of departure, our experienced guest relations team will be available to the guests at all times. They are ready and waiting to answer questions, address any issues, and make house calls whenever it’s needed. We believe that it is of the utmost importance that a guest feels welcome and is supported throughout their stay! Further to this, you can be assured that all reservations and guests will be professionally managed, from start to finish

Guest ready

Your property will always be ready to welcome guests. Our thorough checklist and housekeeping procedures will ensure your house is presented in pristine condition for each and every booking. We ensure each guest is personally met by our hospitality assistant on arrival as well as being provided with a welcome pack of basics to get their stay started. It is of the upmost importance that each stay starts on the right foot.

Maintenance

By selecting to partner with us you will have access to our dedicated & knowledgeable homeowner relations team. We ensure all elements of your home are maintained and cared for and that you are communicated with regularly. Our priority is to protect your asset. We will regularly inspect the property, make recommendations on improvements, schedule regular servicing, and oversee your pool & garden service. We have partnered with a specialist who can also handle any project management or renovation works.

Housekeeping

We have a trained & dedicated housekeeping team servicing all our properties. This is an integral part of ensuring the overall success of your home and bookings. Within this service we also provide our guests with all the small touches that make the biggest difference.